

We take these obligations extremely seriously. “To address this issue, we issued a password reset to impacted users. Protecting our users’ privacy and maintaining their trust are top priorities at Spotify,” a spokesperson for the company told Engadget. "A very small subset of Spotify users were impacted by a software bug, which has now been fixed and addressed. It discovered the vulnerability on November 12th, 2020, but suspects it had existed since April 9th, 2020. Spotify didn’t say what companies may have seen the information, but it does note that it got in touch with them to ask them to delete the data as soon as possible. In a filing with California’s attorney general office, Spotify said a person’s email address, display name, password, gender and date of birth may have been exposed as a result of the vulnerability. The company told TechCrunch it recently reset the passwords of a small subset of its users after a software oversight exposed private account information to some of its business partners. If you still need help, contact Spotify Support. We'll send you an email with your username and a link to reset your password. If you use Spotify, you’ll want to keep an eye on your email inbox to see if you get a message prompting you to change your login credentials. Enter your Spotify username, or the email address that you used to register.
